Hey all,

As some of you know, I have been working to create a small weightlifting/bodybuilding inspired brand and was looking to get some hats made. I had found a company called "MadeMFG" and they looked pretty legit on their instagram page, and they were extremely responsive, initially - and did not seem shady at all.

Long story short, I ordered the hats at a decent deal, paid in full upfront, 4 weeks went by and they basically fell off the face of the earth. I never received a proof, no email confirmations, and did everything in my power to contact them and I received no replies. I finally got a hold of the owner via text, after numerous complaints...and asked for a refund. It's been 2 weeks of waiting and, surprise, I still haven't received that either.

I finally contacted my credit card company to get the issue resolved and am still waiting on a resolution. I created this post on instagram (link below) calling them out and explaining the story...and apparently a lot of people had very similar experiences with them and I've received massive support.

Their reply to my post was "thecllctiv: It's pocket change to begin with. Give us a call and let's get your shit handled already." Real professional, huh.

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I just wanted to warn everyone to steer clear of this company.

https://instagram.com/mademfg
https://instagram.com/thecllctiv/

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Direct link below to my post on instagram, please spread the word and save other people from being scammed by this company!

https://instagram.com/p/4pKyQClQTO/?taken-by=dbdesign
  • VLNT

    I'm getting ready to use printful to get some hats done. They also do 3d embroidery and no minimum.

    https://www.theprintful.com/
  • dbdesign

    VLNT said:I'm getting ready to use printful to get some hats done. They also do 3d embroidery and no minimum.


    https://www.theprintful.com/

    Yeah, I was initially going to use Printful, but they weren't able to meet the requirements for the embroidery that I wanted, they said it was "too intricate" for their process. And it's pretty expensive if you're ordering more than a few.
  • VLNT

    Yah that would be an issue if your ordering bulk. I however just need a few for some of my riders.

    Were you doing the Iron is My Religion hat? I might be screwed since my design is a little more intricate then that.

    If I find any more companies I'll shoot you a message. I have a small list that I need to go through.
  • Integral

    use Threadbird. http://threadbird.com/
    Reasonable prices and great work. I used their puff printing and my hats came out great.

    http://discreetlygreek.bigcartel.com/product/ithaca-pharoahs-snapback



  • JoeBaronDesign

    Looking at their instagram, it looks like they are a clothing store and probably acts as a contractor for embroidery. If I were you I would try to contact an embroidery company directly that can do that. There are reliable companies that middlemen, but it seems like it was a scam. Sorry to hear that. Which design was it that you were trying to get embroidered? I forget which one it was.
  • dbdesign

    JoeBaronDesign said:Looking at their instagram, it looks like they are a clothing store and probably acts as a contractor for embroidery. If I were you I would try to contact an embroidery company directly that can do that. There are reliable companies that middlemen, but it seems like it was a scam. Sorry to hear that. Which design was it that you were trying to get embroidered? I forget which one it was.

    It's unfortunate, and I'm having a hell of a time getting my money back, I'll probably never get it returned to me unless I contact a lawyer. It's just mind-blowing how a company can take your money, not provide you with the goods that you paid for...and get away with it. If it didn't cost about $700 to fly from NJ to CA I would be on a plane in a heartbeat to confront the situation in person. They seemed like a reputable company at first and their communication was on-point...then I paid them and it was all downhill from there.

    I found another really great company that BlackCultCraft uses and RiseAboveFitness....so I decided to go with them, they were great and delivered the product in 1 week for the same price.

    Right now I have contacted Square (MADE MFG) payment system - they cannot help me, I have a dispute through Simple/Visa. Hopefully I will get my money back...it's a pretty shitty thing. If I do not get my money back through the dispute there is a 90% chance I will say "fuck it" and hop on a plane to CA for the day and cause some serious trouble in person.

    Here is one of the hat proofs from the new manufacturer, came out great. I'm excited to receive the shipment tomorrow. I will keep you guys posted.

  • ExaltedByMark.

    dbdesign said:
    JoeBaronDesign said:Looking at their instagram, it looks like they are a clothing store and probably acts as a contractor for embroidery. If I were you I would try to contact an embroidery company directly that can do that. There are reliable companies that middlemen, but it seems like it was a scam. Sorry to hear that. Which design was it that you were trying to get embroidered? I forget which one it was.

    It's unfortunate, and I'm having a hell of a time getting my money back, I'll probably never get it returned to me unless I contact a lawyer. It's just mind-blowing how a company can take your money, not provide you with the goods that you paid for...and get away with it. If it didn't cost about $700 to fly from NJ to CA I would be on a plane in a heartbeat to confront the situation in person. They seemed like a reputable company at first and their communication was on-point...then I paid them and it was all downhill from there.

    I found another really great company that BlackCultCraft uses and RiseAboveFitness....so I decided to go with them, they were great and delivered the product in 1 week for the same price.

    Right now I have contacted Square (MADE MFG) payment system - they cannot help me, I have a dispute through Simple/Visa. Hopefully I will get my money back...it's a pretty shitty thing. If I do not get my money back through the dispute there is a 90% chance I will say "fuck it" and hop on a plane to CA for the day and cause some serious trouble in person.

    Here is one of the hat proofs from the new manufacturer, came out great. I'm excited to receive the shipment tomorrow. I will keep you guys posted.



    I'm sorry to hear about all this man. If you do come to Cali, let's get a training session going at Rise Above Fitness :D
  • cityhall

    Holy shit. DB if you do fly in and meet them in person, please have a goPro filming the situation. That would be fucking epic. How far do you think you could throw them?
  • BluuDreams

    ExaltedByMark. said:
    dbdesign said:
    JoeBaronDesign said:Looking at their instagram, it looks like they are a clothing store and probably acts as a contractor for embroidery. If I were you I would try to contact an embroidery company directly that can do that. There are reliable companies that middlemen, but it seems like it was a scam. Sorry to hear that. Which design was it that you were trying to get embroidered? I forget which one it was.

    It's unfortunate, and I'm having a hell of a time getting my money back, I'll probably never get it returned to me unless I contact a lawyer. It's just mind-blowing how a company can take your money, not provide you with the goods that you paid for...and get away with it. If it didn't cost about $700 to fly from NJ to CA I would be on a plane in a heartbeat to confront the situation in person. They seemed like a reputable company at first and their communication was on-point...then I paid them and it was all downhill from there.

    I found another really great company that BlackCultCraft uses and RiseAboveFitness....so I decided to go with them, they were great and delivered the product in 1 week for the same price.

    Right now I have contacted Square (MADE MFG) payment system - they cannot help me, I have a dispute through Simple/Visa. Hopefully I will get my money back...it's a pretty shitty thing. If I do not get my money back through the dispute there is a 90% chance I will say "fuck it" and hop on a plane to CA for the day and cause some serious trouble in person.

    Here is one of the hat proofs from the new manufacturer, came out great. I'm excited to receive the shipment tomorrow. I will keep you guys posted.



    I'm sorry to hear about all this man. If you do come to Cali, let's get a training session going at Rise Above Fitness :D

    Sorry to hear about your situation. I hate to hear stories about people paying for product and getting nothing back. However, I'm happy to see you're moving forward with the hats. The sample looks dope.
  • dbdesign

    cityhall said:Holy shit. DB if you do fly in and meet them in person, please have a goPro filming the situation. That would be fucking epic. How far do you think you could throw them?

    I hope it doesn't come to that...but then again, a little part of me hopes that it does. Some people just need to learn a lesson. It might be fun to put these muscles to some solid intimidation use, or what the hell do I even bother for (hahaha) ;)

    @BluuDreams - Thanks man, I appreciate that! ;)
  • JoeBaronDesign

    The sample looks good. And you couldn't find a company in the NJ or NY area? Well either way you're moving forward with the hats which is great and hopefully you get your money back otherwise there may be an interesting cali story.
  • dbdesign

    JoeBaronDesign said:The sample looks good. And you couldn't find a company in the NJ or NY area? Well either way you're moving forward with the hats which is great and hopefully you get your money back otherwise there may be an interesting cali story.

    I shopped around at a few local spots but the problem is everyone was taking too long to communicate. 3-4 day waits between email responses was average, and I have zero patience for poor communication it's something that just bugs the hell out of me.

    There might be an interesting Cali story if I do not get my refund ;) We'll see!
  • dbdesign

    Update: I was just contacted by two more people in the last 7 days who are having the same issues as myself. Someone needs to teach these guys a lesson, spread the word and prevent other small apparel companies from falling into the same trap and giving money to scam companies.

    Do NOT use MadeMFG
  • 3WNDR

    Mand thank you SO MUCH for starting this thread dbdesign! I follow you on IG, but I unfortunately found this post RIGHT AFTER sending them a Request for Quote! I was going to send a follow up email to say "Nevermind, I've read some HORRIBLE things about you guys", but just decided to wait and see if they even reply. At that point, I'll break the news. I can't believe their account hasn't been shut down yet! Have you guys reported them to IG?!?
  • dbdesign

    3WNDR said:Mand thank you SO MUCH for starting this thread dbdesign! I follow you on IG, but I unfortunately found this post RIGHT AFTER sending them a Request for Quote! I was going to send a follow up email to say "Nevermind, I've read some HORRIBLE things about you guys", but just decided to wait and see if they even reply. At that point, I'll break the news. I can't believe their account hasn't been shut down yet! Have you guys reported them to IG?!?

    Happy that I could save you a big headache. ;)

    I probably did, but instagram doesn't care about this type of action, because from their standpoint it looks like a legit business. The best option is to spread the word and keep other people from getting stuck.

    I got my money back...but I have head a lot of people have not.

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